Imagine a team where every individual shows up focussed, confident, and resilient. Leaders who lead by example - not just delivering results, but creating the conditions for others to thrive. A culture where coaching conversations are the norm, not the exception, and where people are empowered to navigate challenges with clarity and composure. This is the kind of high-performing team that starts with the right mindset.

But the reality for many is very different. Stress is high, burnout is creeping in, and leaders are running on empty. Without the right mindset, individuals struggle to manage pressure, team dynamics suffer, and progress slows. Organisational politics become a minefield, and even the most capable teams start to lose their edge. When self-care slips, performance and wellbeing quickly follow and the ripple effect can impact the entire team.

Our Mindset offering is grounded in the principle of “putting your own oxygen mask on first”. We help individuals to Build A Coaching Culture, develop Resilience In A Changing World and understand how to Prevent Burnout & Manage Stress - empowering people at every level to take ownership of their growth.

Because having the right mindset isn’t just essential for individual wellbeing - it’s the foundation of every high-performing team.

Topics:

• Burnout Prevention

• Stress Management

• Emotional Intelligence

• Personal Resilience

• Team Resilience

• Individual Wellbeing Identity

• Psychological Safety

• Kubler Ross Change Curve and VUCA World

• Communicating Change

• Asking Empowering Questions

• Active Listening

• Goal Setting (contracting), Tracking and Measurement 

• Adult, Parent, Child

• Team Decision-Making

The most effective teams have something deeper than just skill - they have a culture that brings out the best in each other, where trust runs deep, communication is open and collaboration feels effortless. Where people don’t just show up for the work - they show up for each other. A team culture that values inclusion, encourages honest conversations, and empowers individuals to influence with integrity and impact. This is the kind of culture where high performance becomes a shared way of working, not just an aspiration.

But culture can’t be left to chance. Without intention, even the most talented teams can fall into patterns of avoidance, misalignment or low psychological safety. Difficult conversations get sidestepped, performance issues linger, and navigating complex systems starts to feel like a solo mission. The result? A team that’s working hard, but not working together.

At Hayhurst & Co, we help teams shape their culture so that people feel safe to speak up, challenge respectfully, and support each other. Through training and consultancy in Managing Performance, Psychological Safety & Inclusion, and Influence, Engagement & Impact, we equip teams to communicate clearly, collaborate with purpose, and thrive in complex environments.

Because the best teams aren’t just a collection of capable individuals—they’re united by shared behaviours, aligned in purpose and genuinely care about each other.

Topics:

• Lencioni Model for High Functioning Teams

• Identifying and Tailoring Approach To Stakeholders

• Operational Objective Setting (contracting), Tracking and Measurement 

• Having Difficult Conversations

• Running Effective Meetings

• Emotional Intelligence

• Psychological Safety

• Internal Power Structures and Hierarchy

• Stakeholder Mapping

• Building Trust

• Radial Candor

• Personal Brand

• DNA of Engagement

• Customer Service

• Setting The Stage

• Inviting Participation

• Responding Productively

• Effective Communication

• Driving Performance

• EDI Practices and Audit

As a leader, you know the power of a team that’s aligned and working towards what matters most. A team where everyone understands their responsibilities, manages up, down and sideways, and takes ownership of their work. You’re no longer getting pulled into the weeds because your people are making confident decisions, focusing on the right things, and driving progress without constant oversight. 

But, in large, complex organisations, competing demands and shifting priorities can leave teams feeling pulled in every direction. When everything is urgent, it becomes impossible to see what’s important. Strategic focus slips, energy gets drained, and progress stalls. Without clear priorities, burnout isn’t just a risk - it’s inevitable.

We help teams cut through the noise and focus on what drives real impact. Using a blend of consultancy and coaching to deliver Audience & Process Mapping, Strategic Planning and Vision Setting, your team is empowered to prioritise effectively, stay focused on high-value work, and strategically manage the expectations of multiple stakeholders.

Because when you know what matters most, you can have the biggest impact.